How setup actually runs, what it plugs into, the industries we work in, and how recordings and consent are handled. If you'd rather just hear it work, try the demo.
Setup
Most services hand you a questionnaire and wait. We build the first version before we ask you for anything, so the only conversation we need is you correcting what we got wrong.
We research your business — website, Google Business Profile, social media, reviews, and anything else public. Then we build a working first draft.
Your effort: none
You confirm what we found and cover the things we can't guess: what it's allowed to quote, who gets woken up at 2am and for what, anything it must never say, and how you want price shoppers handled.
Your effort: one call
Final prompt, calendar and CRM connected, number provisioned, and a twelve-point pre-launch check — real test bookings, emergency escalation, after-hours behaviour, and latency all verified before anything goes live.
Your effort: none
We send three recordings: a normal booking, a common question, and an emergency escalation. You hear exactly what your customers will hear before any of them do.
Your effort: one approval
You keep your existing number and forward calls to us — everything, or only what goes unanswered after a few rings. It takes about five minutes and we do it with you on the phone rather than emailing instructions. We watch the first day closely.
Your effort: five minutes
Integrations
Nothing to migrate and nothing new for your team to learn. A booking should land where your dispatcher is already looking. We handle the connection during setup — you don't configure anything.
Plus 300+ others, and a direct connection to anything with an API or webhook. If your system isn't listed, ask — it's usually a same-day answer.
Industries
Same product, configured differently. The emergency rules, the questions it needs to ask, and the follow-up campaigns change by trade.
No-heat and burst-pipe calls triaged and dispatched to the on-call tech at 2am. Seasonal tune-up campaigns before summer and winter peaks.
Storm-season call surges absorbed without hiring. Follow-up on estimates that went quiet, plus consult scheduling.
Quote capture, service-area screening, recurring-visit scheduling, and win-back calls to lapsed customers.
Outage and safety calls escalated straight to the on-call electrician. Estimate booking and follow-up on quotes that went quiet.
Recurring-service scheduling, seasonal campaigns before the busy months, and reminders the day before a visit.
Same-day repair calls triaged and booked, in-home estimates scheduled, and past customers called back for service.
Estimate requests captured with the photos and details you need, plus follow-up so quotes turn into jobs.
Move and install quotes captured with the details your estimator needs, alarm calls routed to the right person, and reminders before the job.
Quote requests captured with the details your team needs to work them, claims routed straight to a person, plus renewal reminders and document chasing.
Buyer and seller enquiries qualified and booked for a showing or call back. Tenant maintenance requests triaged, with real emergencies escalated right away.
If your customers call you and some of those calls go unanswered, it fits. Tell us how your calls work and we'll build around it.
Recording & compliance
Phone calls are regulated, and the rules differ by state and by whether you're answering or reaching out. We configure this per client rather than applying one setting to everyone.
Consent language is set to your state's rules, including two-party consent states like Florida and California, and it plays within the first seconds of the call.
Outbound only goes to your own customers and leads with a documented business relationship, screened against do-not-call lists. We keep a written record of the source and consent basis for every campaign.
Recordings and transcripts are encrypted, retention is set to your policy, and the complete record of every call is available to you at any time.
Every caller is told at the start of the call that they are speaking with an AI assistant and that the call is recorded.
Built on a platform holding ISO 27001 and ISO 9001, aligned to GDPR, with AES-256 encryption at rest and in transit.
Thirty seconds on the phone tells you more than any page of detail.
Hear it now